Warranty and Complaints

Section Content

1. Warranty Period The warranty is valid for 6 months from the date of delivery to the customer.

2. Requirements To claim the warranty, a proof of purchase is required (e.g. invoice or order confirmation).

3. How to Claim Send complaints by email to info@elfon.de or in writing to:Elfon GmbH, Hauptstraße 75, 23879 Mölln, Germany.Please include:– Description of the defect– When and how it occurred– Your contact information

4. Response Time We will respond within 30 days of receiving the complaint.

5. Exchange & Return Exchange is only possible if the item is complete and in undamaged original packaging.If not available:– Full refund or– Equivalent replacement product

Note This warranty is in addition to your statutory rights, which are not limited by these conditions.

Section	Content
1. Warranty Period	The warranty is valid for 6 months from the date of delivery to the customer.
2. Requirements	To claim the warranty, a proof of purchase is required (e.g. invoice or order confirmation).
3. How to Claim	Send complaints by email to info@elfon.de or in writing to:Elfon GmbH, Hauptstraße 75, 23879 Mölln, Germany.Please include:– Description of the defect– When and how it occurred– Your contact information
4. Response Time	We will respond within 30 days of receiving the complaint.
5. Exchange & Return	Exchange is only possible if the item is complete and in undamaged original packaging.If not available:– Full refund or– Equivalent replacement product
Note	This warranty is in addition to your statutory rights, which are not limited by these conditions.